Orders

We prefer 2 months notice on wedding cakes however we will accept short notice cakes subject to the availability of the date required.

Any cake ordered from a picture or photo of a cake produced by any other cake maker, can only be reproduced by Four Ms Cakes as our interpretation of that cake and will not be an exact reproduction of the cake in the picture or photo.

Payment Methods

  • Cash.
  • Cheques made payable to ‘Gloria C. Huela’.
  • Bank transfer.

Payment Conditions

A non-refundable deposit of 50% is taken at the time of the order. Balance is due when cake is collected or delivered except in the case of wedding cakes whereby the outstanding balance must be paid at least 2 weeks prior to the wedding date.

Cancellations & Refunds

You are required to give one weeks notice if you wish to cancel a cake. For any cancellations within 7 days of delivery you will be required to pay the full amount for the cake whether or not you take delivery of it. In exceptional circumstances (such as a family emergency) we reserve the right to cancel a cake at any time. No charges will be made, and all money paid will be refunded but no compensation will be payable should this occur. Any cakes collected via picked-up should be inspected to ensure customer satisfaction before leaving the premises. No refunds will be given for damage caused by the customer.

Additional Costs

Any work required outwith the initial agreed cost will incur an additional charge. Extra work carried out due to customer fault will be charged at a higher rate.

Notice

Orders should be placed at least 4-6 weeks before the required delivery date. We need at least 8 weeks notice for wedding cakes.